Ideas need initiative.

For our location in Minneapolis, MN, Colorado Springs, CO, Bellignham, WA, or Basingstoke UK, we are looking for a

Cloud Administrator


HighJump currently has a full-time position open for a Cloud Operations Administrator to work in our Minneapolis, MN or Colorado Springs, CO office. This individual will have a proven track record in supporting Cloud operations securely for our customers and will have a superior understanding of cloud operations

This person will work for the Cloud Operations Team; a fast paced team of highly technical employees tasked with delivering world class cloud offerings to brand name recognizable customers. Additional responsibilities include:

  • Provide effective provisioning, installation, configuration, operation, and maintenance of systems hardware and software and other related Cloud infrastructure located within HighJump’s Cloud infrastructure
  • Heavily involved in Architectural decision making, and providing recommendations based on knowledge and past experience
  • Ensure that system hardware, operating systems, software systems, and security mechanisms adhere to best practices and organizational standards
  • Participate in technical research and development to enable continuing innovation and automation
  • Provide strong influence in technical project teams to evaluate and implement new solutions
  • Utilize various automation, monitoring, and service management tools & techniques to troubleshoot issues and perform performance tuning
  • Act as an escalation point to Business Unit product support groups for Cloud related issues
  • Support our services and support teams on cloud related issues
  • Participate with on-hours and after-hours cloud activities
  • Prioritize cloud project work the priority of decreasing manual activities
  • Provide superior customer service to internal and external customers


  • Technical Associate Degree or Bachelor Degree in IT, Computer Science, MIS, or related field
  • 3+ years of experience administering AWS, Azure, OCI, and CenturyLink cloud
  • 5+ years of experience as the principal administrator SQL server, Windows OS, Domain controllers, Firewalls, Monitoring tools, Disaster recovery software.
  • Knowledge of common protocols including LAN / WAN, subnetting, VLANs, IPSec VPN, BGP, IDP, QoS, LUNs, RAID, iSCSI technologies
  • Understanding of SQL Server 2012 or later and associated troubleshooting and performance tuning techniques
  • Experience with multiple Microsoft technologies including Active Directory, Group Policy, Remote Desktop Services, IIS, Systems Center, and common server OSs including Server 2012 R2
  • Enterprise Disaster recovery tools
  • Automation & scripting experience with PowerShell, Systems Center Orchestrator, Puppet, Chef, Ansible, Terraform

Preferred Qualifications

  • MCSE certified
  • CCSP certified
  • Certified in any of the following; Cisco Firewall, VMWare, Microsoft, Linuix, Azure, AWS, OCI
  • HighJump software experience